Egypt Air

I have been with my family in the states for a while. That is why I had nothing to write here. I was not dealing or interacting with Egyptians.. and therefore I had nothing to bitch about... but that was before I had to call Egypt Air.
I used to actually like the airline. That was until I had to deal with their customer service!
So, I call to change the date of my departure. I was supposed to leave August 7th, but I couldn't because I had back surgery. I thought it was a pretty easy concept to change the date of departure. all you have to do is find a seat and tell me how much I have to pay...
Every person that I spoke to told me a different amount of money that I had to pay. Everybody told me different days that I could leave on....
When I asked the "supposed" manager why everyone is telling me something different... her reply was.... why are you calling and asking different people? So, I was now the bitch because I spoke to more than one person.
I asked her why they do not have standard procedures and standard information. She said that they do. I guess she does not understand that if they really did have anything standard that I would have heard the same information from each representative that I spoke to.
I told her that I want to talk to the manager to understand why everybody is pulling useless bullshit information out of their asses!!
She told me that I could not talk to the manager because every manager in the Egypt Air headquarters was out for the day. (hmmm, for some reason I don't really believe that one)!
so, she told me how much the fine was and found an empty seat on the day that I wanted to leave.
I told her to go ahead and charge the amount she told me to my credit card....

I hang up and I feel relieved that I finally handled my ticket....

Then I got the receipt in my e-mail.....

The bitch charged me double what we agreed on!!!!

I do not know how a company could charge more than what we agreed on. It makes me wonder what kind of bullshit practices and bullshit employees they have working at the New York office of Egypt Air!

(Sadly, all the employees that I spoke to were Egyptians...)

Now, I do not know whether I should call the office again and bitch about being charged more than what they told me I have to pay.. or if I should just accept it and not deal with them again.

Note to self: Never fly on Egypt Air again!