A while back I promised an ex of mine that when something positive happened in Egypt I would write about it here. So, today I am finally able to honor that promise. Finally, something good happened!
I flew back from New York a few days ago. I was dreading the flight because I just had back surgery and also because every interaction I had with Egypt Air customer service led me to one conclusion; Egypt Air has a strict "idoits only" hiring criteria. I had horrible imagies of what the flight will be like.
So, very uneagerly I arrive at JFK. I get in line to check in. This line is long. The longest line I have ever been in at an airport. I am in line for about 2 hours. Of course when I get to the counter he wants to charge me a penalty for changing my ticket. (Note: Egypt Air already over charged me for changing my ticket). It takes a while but I convince them I paid and they hand over the boarding pass without recharging me.
I spend about another hour in lines to pass the security checks.
So, by now I have been in lines for 3 hours. I was in a car for 2 hours before that and I did not sleep well the night before.
By the time I get on the plane I am dying. The pain was horrible.
One of the flight attendants asked me what was wrong. When i told him my story he told em to ask him if I need anything. He walked away. ABout 20 minutes later he comes back and asks me to move to the middle of the plane because he has rearranged some passengers to give me 4 free chairs so that I can lay down instead of sitting for the 12 hours.
I was grateful, touched, and impressed.
This man decided to help me even though I did not ask him. He was very caring and compassionate.
I do not think I would have been able to handle the flight had he not done so.
The passengers around me were also very kind and helpful. Everyone kept asking me if I needed anything. Everyone was so willing to try to make my life a little easier.
I was really surprised and touched by everything that they did.
So, I said before that I will not fly Egypt Air again.. but I think I changed my mind.
The flight attendants and the passengers definitely made my flight perfect...
Thank you
Thursday, September 6, 2007
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